Privacy Policy

Introduction

At SkillReach, we are committed to protecting your privacy and ensuring the security of any information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you use our mock interview and career guidance services.

Information We Collect

We only collect information that is necessary to provide you with effective mock interview sessions and career guidance. This includes:

• Contact Information: Name, email address, and phone number for scheduling and communication purposes
• Professional Information: Your target role, industry, experience level, and career objectives to tailor our guidance
• Session Information: Interview performance data and feedback notes to help improve your skills
• Scheduling Data: Appointment times and preferences through our Calendly integration

How We Use Your Information

We use the information we collect solely to provide and improve our services:

• Conducting personalized mock interview sessions
• Providing targeted career guidance and feedback
• Scheduling appointments and sending reminders
• Tracking your progress and improvement over time
• Communicating with you about our services

Information Sharing

We do not sell, trade, or share your personal information with third parties, except:

• With your explicit consent
• When required by law or legal process
• To protect our rights, property, or safety, or that of our users
• With trusted service providers who assist in delivering our services (such as Calendly for scheduling), who are bound by confidentiality agreements

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes secure data transmission, encrypted storage, and limited access to your information on a need-to-know basis.

Data Retention

We retain your information only as long as necessary to provide our services and fulfill the purposes outlined in this policy. Session feedback and progress data may be kept to help track your improvement over time, but can be deleted upon your request.

Your Rights

You have the right to:

• Access and review the personal information we have about you
• Request corrections to your information
• Request deletion of your personal information
• Opt out of communications from us
• Withdraw consent for data processing

Cookies and Tracking

Our website may use cookies and similar technologies to improve your browsing experience and analyze website usage. These do not collect personal information and are used solely for website functionality and analytics.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the “Last updated” date at the top of this page.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: